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Special measures for Canadian citizens and temporary and permanent residents affected by the tragedy in Lac-Mégantic, Quebec

  Temporary residents in Lac-Mégantic will have their status automatically extended or restored until October 5, 2013, and will receive free replacements of their destroyed immigration papers. If they need to extend their status beyond that period of time, temporary residents must submit a regular application for extension, including supporting documentation, to CIC. Regular application fees will apply. Permanent residents will also receive free replacements of destroyed immigration documents, such as permanent resident cards. A government-issued identity document with a Lac-Mégantic residential address, postal code G6B, will be required for proof of residency. All requests will be considered on a case-by-case basis. Applications for replacement immigration documents must be received between July 6, 2013 and October 5, 2013 inclusive. Canadian passport holders affected by the disaster must re-apply for their free replacement either in person at one of the 34 passport offices, by mail, or at one of the following Service Canada Centres: Thetford Mines, Sherbrooke and Asbestos. Similarly, a government-issued identity document with a Lac-Mégantic residential address, postal code G6B, will be required for proof of residency. The replacement passport will be valid for the same length of time as the original, and the application for the replacement passport must be received between July 26, 2013 and October 5, 2013. In addition, two dedicated phone lines have been set up to assist affected temporary and permanent residents with their queries. They may call 1-888-242-2100 number and press “7” to speak with an agent. For passport-related questions, the number is 1-800-567-6868. For more information, please visit the Lac-Mégantic section on our website. Published by CIC July 26, 2O13]]>

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